This could be seen as 'off topic' But from most all I am hearing about the account manager,,,it sounds like nothing more than a way to double charge prem. I have heard of no 'real' benefits of paying double the amount every month for prem. What ever happened to prem is prem PERIOD? Prem should ought to cover 'everything',,,not having to pay prem for this and again for that. Not trying to argue or anything,,,just taking advantage of voicing input. With today's economy world wide and getting worse. This is truthfully pushing me more in the direction of not paying at all. And possibly leaving. Time is getting limited as it is,,,and finances are getting worse. I know I'm not the only player who is in this same boat.
As for the troop manager, what I am reading here and understanding,,,it really don't do much more than what we have been doing using the scripts. Sorry if I am totally off the point or missing the whole point. Just being honest.