Sausage95
Member
- Reaction score
- 12
Hi all,
I'm just writing this post to get a second opinion on an issue I've just faced... It'll be a little wordy, but would really appreciate peoples thoughts on this, as the support team (Well one individual who'll probably close this post) has been very unhelpful and not provided me with an answer, he just keeps closing my support tickets with no facts.
Yesterday as some point, I faced an error in the game mechanics, a glitch so to speak – Where the rules were bent unintentionally, causing determent to my account. I will outline the issue below...
My in-game name on W37 is ‘Sausage95’, and I was attacking a player known by ‘ITzJohn’ – This player had recently moved tribes, so I was taking advantage of the rule on this world - 'No outside support, all support withdrawn on leaving tribe, player must be in tribe 48 hours before sending support'.
The tribe that ‘ITzJohn’ had joined is known as ‘DAFT’ – According to tribal wars they formed on 15/05/18 at 12:08pm, suggesting that nobody in this tribe could send support until at least the 17/05/18 at 12:08pm. However somehow, support managed to get into this players village early – Seemingly through a loophole of sorts.
After speaking to the support team, they tried to play this down saying no glitch incurred; stating that support was in the village from the beginning, which I disputed as I had been hitting this player all day during 16/05/18. It also goes against what the support team member said, where he was implying that because a lot of the same players moved from TEMPLR into the new tribe DAFT, that this support ban would be lifted as far as the system was concerned. Again, I disputed this as the stats showed many players who had never been in the same tribe as ‘ITzJohn’ before had supported him...
Report showing village was clear in the night of 16th May - https://uk37.tribalwars.co.uk/public_report/8046ac6fd4d1fb8ac8bd360d182b5e06
Report showing failed attack, few hours after the attack above (Before support ban lift) - https://uk37.tribalwars.co.uk/public_report/407deb444eb5d9cd092c905379813283
Report showing troops in 2nd villa (Showing that this players defence wouldn't of been strong enough to destory my army) - https://uk37.tribalwars.co.uk/public_report/71f3b97c8910f9daf0acfa48b31efc22
Can someone please explain to me how this tribe could have supported this player... It's a total farce.
Thanks,
Jack
I'm just writing this post to get a second opinion on an issue I've just faced... It'll be a little wordy, but would really appreciate peoples thoughts on this, as the support team (Well one individual who'll probably close this post) has been very unhelpful and not provided me with an answer, he just keeps closing my support tickets with no facts.
Yesterday as some point, I faced an error in the game mechanics, a glitch so to speak – Where the rules were bent unintentionally, causing determent to my account. I will outline the issue below...
My in-game name on W37 is ‘Sausage95’, and I was attacking a player known by ‘ITzJohn’ – This player had recently moved tribes, so I was taking advantage of the rule on this world - 'No outside support, all support withdrawn on leaving tribe, player must be in tribe 48 hours before sending support'.
The tribe that ‘ITzJohn’ had joined is known as ‘DAFT’ – According to tribal wars they formed on 15/05/18 at 12:08pm, suggesting that nobody in this tribe could send support until at least the 17/05/18 at 12:08pm. However somehow, support managed to get into this players village early – Seemingly through a loophole of sorts.
After speaking to the support team, they tried to play this down saying no glitch incurred; stating that support was in the village from the beginning, which I disputed as I had been hitting this player all day during 16/05/18. It also goes against what the support team member said, where he was implying that because a lot of the same players moved from TEMPLR into the new tribe DAFT, that this support ban would be lifted as far as the system was concerned. Again, I disputed this as the stats showed many players who had never been in the same tribe as ‘ITzJohn’ before had supported him...
Report showing village was clear in the night of 16th May - https://uk37.tribalwars.co.uk/public_report/8046ac6fd4d1fb8ac8bd360d182b5e06
Report showing failed attack, few hours after the attack above (Before support ban lift) - https://uk37.tribalwars.co.uk/public_report/407deb444eb5d9cd092c905379813283
Report showing troops in 2nd villa (Showing that this players defence wouldn't of been strong enough to destory my army) - https://uk37.tribalwars.co.uk/public_report/71f3b97c8910f9daf0acfa48b31efc22
Can someone please explain to me how this tribe could have supported this player... It's a total farce.
Thanks,
Jack