DeletedUser
Guest
exactly you paid to access additional features for this month using premium points, not per hour!
it was a simple question as we pay money and we lost about 6 hrs of it
Personally I think the tribal wars team should rightfully apologise for the down time and offer us something to benefit both ourselves and their uptake on their own services.
MS, I realise you have a big axe to swing and all that ... but you gotta remember that WE'RE the customers, talking to anybody like that in a normal shop would see people walk out and take their business elsewhere ... not to mention if it was Glasgow, well you're Axe wouldn't count for much :lol:
I don't see why they should offer a day's free trial of the Account manager. Or, in fact, anything. Some downtime can be expected with servers, and they were prompt with their responses (and the server was back online in a few hours). The reason I ask for the rollback is because people who couldn't log on were being unfairly attacked by others who could. So its not an issue of "compensation" or "something to benefit us", its just correcting something that should not have happened in the first place.
If the server (or login form) is down, it should be down for all of us. Not just for those who don't read the forums / have the toolbar.
ms??? I am not ms. You are customers of this game as am I. As I always have been for years I have an opinion too and in no way am I associated with moderation of uk8. As a customer I have as much right to 'flame' as you do. I was not racist, threatening or personally insulting at any time. If you think I was I would apologise.
If you got attacked or something during the downtime, chances are you were already being attacked at the time of the downtime rather than some lucky few being on and attacking you since they knew they were offline..