I have also got problems with the new Tribal Wars and would also like to express my dissatisfaction and voice my opinion.
I play the majority of my TW at work, which has Internet Explorer version 5 as the default browser. With the new TW, i can not see the map any more, meaning i cant farm effectively. There is also other features that do not work, however this is my main concern. I have also challenged this on the .net server, and what i cant understand is that why cant the developers take this feedback on board and develope a new graphics pack for the old TW. And NO, i do not mean classic view, i mean the old TW, with the old map so i can view it. Im sure there is plenty of players whom also play at work and are finding the same frustrations.
Also, was there any surveys and user testing completed before implemting these changes, i certainly do not recall this. I will accept the changes, what i find very very hard to accept is that there is nothing that can be done move forwarding to achieve customer satisfaction. Surely the staff at TW should take and monitor thier customer complaints and take it to there managers etc?